Return & Exchange

RETURN 

1. We do not offer return or exchange as we operate on made to order basis.
2. We are happy to help in case the outfit has defects. Pls mail us at info@shopilma.com
3. Returns are not possible for a color/size exchange. Please be sure of the color/size before ordering.

REFUND

1. We do not offer refunds. You may only exchange the product in same size and color in case of a defect.

EXCHANGE

1. We do not offer return or exchange as we operate on made to order basis.
2. Please reach out to us at info@shopilma.com in case of any defects.
3. We do not offer color/size exchange. Please be sure of the color/size before ordering.
4. Please contact us within 3 working days of delivery for any defect or related issues.